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Answering Sensitive Questions
Introduction
Intro
Types of Sensitive Questions
Introduction
Boundary Testing: Is this a Safe Space (0:12)
Factual Questions: What are the facts? (0:16)
Permission Seeking Questions. Is it okay to...? (0:14)
Normalizing: Am I normal? (0:14)
Asking for help: Can You Help Me? (0:29)
Quiz
Resources
The 5 Steps to Answering Sensitive Questions
Introduction
Listening and Normalizing the Question
Restate and Clarify the Question (0:20)
Answer the Question or Say When it Will be Answered
Check for Understanding, Correct any Misunderstandings
Praise the Questioner
Review
Techniques
Introduction
Establish Community Agreements (0:22)
Utilize A Classroom Question box
The Healthy and Safe Framework
Use Door Openers, not Door Closers (1:23)
The S.O.Y. Method
Keep It General, Don't Disclose Unnecessarily (0:29)
Don't Be Afraid to not Know Something (1:19)
Adhere to curriculum topics
Be Aware of and Support Cultural, Religious, and Familial Differences (0:52)
Let's Practice
Practice Questions
Teach online with
Establish Community Agreements
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